Slots / Mobile
This policy explains exactly what data livespot808 collects when you access the lobby, make a transaction via DANA, GoPay or QRIS, or contact our support team. We keep this document current so you always know where your information goes and how to request changes to it.
When you open an account on livespot808, we collect the information you submit during registration — your name, contact details and the payment method you choose to link, whether that is DANA, GoPay or QRIS. We also collect technical data generated during your session: device type, browser signals, pages visited inside the lobby and session timestamps. This data is used to run your account, process wallet transactions and respond to support requests. We do not sell your personal information to third parties. Where we share data with service providers — for example, payment processors handling your DANA or GoPay transfer — those parties are contractually bound to use it only for the purpose of completing your request. Data is retained for as long as your account remains active and for a period after closure as required by applicable regulations in eligible regions. You can request a summary of the data we hold on your account by writing to our support channel. Availability of this service depends on local law and the region from which you access livespot808.
Transaction records tied to your DANA wallet are logged at the point of transfer and held in your account history. You can view these directly after login under your transaction record tab.
GoPay payment events are recorded with a timestamp and transaction reference. If a discrepancy appears in your account history, contact support with that reference number for a review.
QRIS scan-and-pay actions generate a transaction ID visible in your account. We keep this record to match payments correctly and to resolve any dispute you raise through our support channel.
This policy covers data collected directly through the livespot808 platform — your account registration, wallet activity, lobby navigation and support interactions. It does not govern what happens on third-party sites you navigate to from any link we carry. Understanding the boundary helps you know exactly where our obligations start and where a third-party provider's own policy takes over.
Registration details, login events and session activity on livespot808 are fully within this policy. We log these to keep your account secure and to verify wallet transactions made via DANA, GoPay or QRIS.
Payment events processed through your linked e-wallet are covered here. The payment processor's own terms also apply to the transfer leg of any DANA, GoPay or QRIS transaction — both sets of terms apply simultaneously.
Game content delivered by studios such as PG Soft or Pragmatic Play is served through the livespot808 lobby. We handle your interaction data; the studios do not receive your personal account details through us.
Any external site, app or service linked from our pages operates under its own privacy terms. We have no control over how those services collect or use data once you leave the livespot808 environment.
You have specific, practical rights over the data we hold. You can ask us to show you what personal information is stored against your account, and you can request corrections if any of it is inaccurate — for example, if your registered contact detail needs updating. If you believe data has been handled in a way that does not match this policy, you can raise that directly with our support team through the contact paths listed on this page. Requests are reviewed and responded to through our support channel; response timing depends on the complexity of the request. These rights apply where local law and eligible regions permit. We do not charge a fee for a standard data review request submitted in good faith.
Log in and check your account dashboard for transaction history, wallet links and registered details. For a full data summary beyond what the dashboard shows, write to support with your account reference.
If your registered name, contact number or linked wallet information is wrong, open the account settings page after login and follow the correction fields shown there, or ask support to assist.
Send a message through our support channel naming the specific data point or transaction in question. Include your account reference so we can locate the record without asking for unnecessary personal details.
Where local law permits, you may request deletion or restriction of certain data. Submit the request in writing to the support contact listed on this page; we will confirm whether the request can be fulfilled under applicable regulations.
For any privacy-related question — whether it concerns your account data, a DANA or GoPay transaction record, or a request to update your registered information — reach us through one of the channels below. Include your account reference in every message so we can locate your record quickly and respond without asking for repeated details.
Open the chat window inside your account after login. Use this for quick questions about what data we hold or to flag a transaction discrepancy in your wallet history.
Send a written privacy request to our support email. Attach your account reference and describe the specific data or record your question relates to. Written requests leave a clear trail for follow-up.
The help section inside your account dashboard lists the current contact paths and the form fields for submitting a data review or correction request. Check there first for the most current routing.
We apply consistent practices across data collection, storage, cookie use and account security. These are not marketing commitments — they describe the actual technical and operational steps we follow to keep your account and transaction records intact. If you want to verify any of these practices or ask how they apply to your specific account, our support team is the right contact.
We use cookies to maintain your session while you browse the lobby, remember your login state and measure which sections of the site are accessed. You can adjust cookie preferences through your browser settings; some features may not function fully if session cookies are blocked.
Access to your livespot808 account is protected through the login credentials you set at registration. We do not store your DANA, GoPay or QRIS login credentials — only the transaction references generated when those wallets interact with your account.
We keep account and transaction data for as long as your account is open, and for a further period required by applicable local regulations after account closure. You can ask support what retention period applies to your specific account records.
When we update this policy, the revised version is published on this page. The date of the last change is shown at the top of the document. Continuing to use your account after an update means you have had the opportunity to review the revised terms.
These are the questions we receive most often about how livespot808 handles your data. If your question is not listed here, contact support directly with your account reference and the specific data point you are asking about.
We collect the name, contact details and payment method you enter during registration. We also log technical session data — device type, browser signals and login timestamps. This is used to run your account and process wallet transactions via DANA, GoPay or QRIS.
We do not sell your data. Where sharing is necessary — for example, with the payment processor handling your DANA or GoPay transfer — the receiving party is contractually limited to using it only to complete that specific request. Game studios such as PG Soft or Pragmatic Play do not receive your personal account details through us.
Log in and check your account dashboard for transaction history and registered details. For a full summary beyond the dashboard view, write to support with your account reference. We will review the request and respond through the same support channel.
Yes. Open account settings after login and follow the correction fields shown there. If the field you need to change is locked, contact support with your account reference and describe the specific detail that needs updating. We will confirm the steps from there.
Records are kept while your account is active and for a further period required by applicable local regulations after closure. The exact retention period can depend on local law in your eligible region. Ask support if you want to know the period that applies to your account specifically.
On account closure, we retain transaction and registration records for the period required by applicable regulations. You can request a data summary before or after closure by contacting support. Availability of deletion requests depends on local law and the eligible region you access livespot808 from.